This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Biohazardous substances

Criteria for rejection of specimens

Departmental sub specialties

External customer locations

Identify blood tubes

Infection control procedures

International Aviation Transport Authority IATA and National Association of Testing Authorities NATA guidelines

Laboratory information procedures

Laboratory policy and procedure manuals

Medical terminology and chemical abbreviations relevant to pathology

National Blood Authority NBA standards for packaging blood

WHS procedures

Pathology test requests

Relevant State and national legislation

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Collect and deliver correctly and on time blood products to and from a specified destination

Communicate effectively with internal and external customers and with colleagues

Comply with relevant policies protocols guidelines and procedures of the organisation

Demonstrate route finding

Demonstrate spill procedures

Follow correct documentation procedures for receipt and preparation of specimens

Follow instructions

Maintain client confidentiality

Maintain specimen integrity

Pack and consign blood products as directed

Possess a relevant drivers licence

Relate effectively with a range of internal and external customers

Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues

Use computer skills required to maintain database

Use numeracy skills ranging from the ability to complete basic arithmetic calculations such as addition subtraction multiplication division to recording numbers

Use oral communication skills and language competence required to fulfil job roles in a safe manner and as specified by the organisation including skills in

asking questions

clarifying workplace instructions when necessary

listening to and understanding workplace instructions

literacy in English or a community language depending on client group and organisation requirements

providing clear information

Use literacy support available in the workplace that may range from having access to support or assistance from expertmentorsupervisor to having no communication support available

Use problem solving skills required including ability to use available resources

Use reading and writing skills required to fulfil job roles in a safe manner and as specified by the organisation at a level of skill that may range from the ability to understand symbols used in WHS signs to reading workplace safety pamphlets or procedure manuals to reading and understanding instructions

Use time management strategies to set priorities

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of workplace performance is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment

Equipment

Contact lots

Policiesguidelines

Infection control guidelines

Method of assessment

Observation in the work place

Written assignmentsprojects or questioning should be used to assess knowledge

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Documentation refers to the following, which must comply with legal requirements:

Organisation policies and procedures may relate to:

Correct storage requirements of specimens may include: